DDoS Internet Attacks: is your VoIP provider well prepared to defend against them?


Internet attacks of distributed denial of service, or DDoS, are unfortunately too common nowadays. These attacks seek to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connected to the Internet. In the IP telephony world, this can prevent all calls from being made or received. Is your VoIP provider well prepared to defend against such attacks?

On June 18, 2019, the Montreal (Quebec) based video game company Ubisoft was the victim of a massive DDoS attack preventing online gaming for over one hour. Early that month, the secured instant messaging service Telegram was hit by a major DDoS attack affecting over 200 million users from communicating during more than 17 hours.

Victims of DDoS attacks are not confined to large organizations. Computer hackers do not discriminate as of the size of their targets. If your VoIP telecommunications supplier did not put in place the necessary measures to protect itself, it is your organization that is at risk!

According to a Forester Research study, following an Internet attack 67% of survey respondents mention that customer satisfaction is impacted and that 55% of them are concerned about the negative impacts on customer loyalty.

The IP4B defense against DDoS


With this in mind, IP4B has chosen NETSCOUT, the industry’s most comprehensive DDoS attack protection. It currently protects the largest telecommunication providers with 61% market share. Moreover, the consulting firm Frost & Sullivan recognized NETSCOUT with the Market Leadership Award, the highest recognition level. Going forward, IP4B has the best defense against future DDoS attacks.

This protection is added to the existing multiple measures that IP4B has already implemented, including its geographically redundant data centers, the LTE Wireless Internet connection failover service as well as its all-new SIP redundant network. In fact, over the years, IP4B has invested more than $2M in its telco grade business IP telecommunications platform powered by BroadSoft. As a note, in February 2018, Cisco was announcing that it had completed the acquisition of BroadSoft.

When come the time to select your IP telephony partner of choice, make sure that it has put in place the best available protection against DDoS Internet attacks.

Please write to us about what you judge is the biggest risk that organizations like yours must face today. Send your comments at sales@ip4b.ca.