What to do with your Avaya Phone System as it files for bankruptcy protection

If you own an Avaya IP Office, Aura, or even an older Nortel CS 1000 phone system, you have undoubtedly learned that Avaya has recently filed for bankruptcy protection, what the Americans call “Chapter 11”.

Technically, this doesn’t mean Avaya will go out of business as it did with Nortel. However, it does not bode well for businesses with Avaya phone systems.

So what to do?

There are three options:

1) Find or keep your current Avaya retailer ;

2) Migrate to another PBX manufacturer;

3) Evolve to cloud-based business communications.


Option 1: Find or keep your current Avaya dealer

When Nortel declared bankruptcy, many companies continued to use their BCM or CS 1000 phone system. Indeed, many interconnect companies had the expertise and many spare parts. In the short term, this is a good option. However, the limits of this approach are quickly reached.

You are simply sweeping the problem under the carpet by keeping your current Avaya system.

Option 2: Migrate to another PBX manufacturer

If keeping your current Avaya system is risky, perhaps you should consider migrating to another PBX manufacturer. Indeed, there are many players in the industry. But recently, several big names such as Toshiba and Panasonic have announced that they are either shutting down their operations or significantly reducing their scope.

By migrating to another manufacturer, companies risk simply shifting the problem and simply changing apples to apples.

Option 3: Move to cloud-based business communication

The benefits of cloud business communication certainly don’t need to be repeated: cost savings, flexibility, and productivity.

Hosted telephony, or unified communication, becomes a highly reliable ally to facilitate contact with the people in your business environment. This solution offers features that allow you greater flexibility at a fraction of the cost of traditional telephony.

Only this option allows today’s businesses to stand out and free themselves from the chains of traditional telephone systems.


You may accuse us of preaching to the choir. Of course, we are! But you still need to find a partner who knows how to offer you state-of-the-art hosted business IP telephony.

IP4B means choosing a genuine one-stop shop where you benefit from a concentrated solution of services, knowledge, equipment, and professional support. Our offer: more than 25 years of innovation, 100% “Telco” quality, and unparalleled service! With IP4B, technology allows you to enrich your business ties in your way, simply and without high costs.