Finding skilled labor in today’s full employment economy is a challenge for any organization. It has become a priority to … >
Teleworking, working from home, remote workers, however, you call it, it clearly is more than a fad. It is a … >
It has been a few months now that many of us have been receiving annoying spam calls for services that … >
Sometimes, stories come up in your news feed with such improbable coincidence that you would think that the timing is … >
Last week, we published an article on the future of Avaya and the possible merger or acquisition by Mitel. The … >
During the latest quarter’s earnings call in August, Avaya’s CEO, Jim Chirico, mentioned that the company is looking at “strategic … >
Legal firms and notary offices have very precise business needs when it comes to telecommunication services. Can unified communications solutions … >
In a previous article, we presented you with Part I on what to look for when acquiring a new call … >
Your organization is looking into acquiring a new call center solution in order to improve productivity and improve customer experience? … >
Every business seeks to position itself favorably on the market. In marketing, we speak of the “unique selling proposition”. Unfortunately, … >