Avaya and RingCentral – is this the end for the IP Office phone system (PBX)?
Last week, we published an article on the future of Avaya and the possible merger or acquisition by Mitel. The … >
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Is Avaya up for sale … once again?
During the latest quarter’s earnings call in August, Avaya’s CEO, Jim Chirico, mentioned that the company is looking at “strategic … >
Lawyers and Notaries offices: can unified communications solutions contribute to your success?
Legal firms and notary offices have very precise business needs when it comes to telecommunication services. Can unified communications solutions … >
Call center solutions: the 10 questions to ask yourself to increase productivity and improve customer experience – Part II
In a previous article, we presented you with Part I on what to look for when acquiring a new call … >
Call center solutions: the 10 questions to ask yourself to increase productivity and improve customer experience – Part I
Your organization is looking into acquiring a new call center solution in order to improve productivity and improve customer experience? … >
DDoS Internet Attacks: is your VoIP provider well prepared to defend against them?
Internet attacks of distributed denial of service, or DDoS, are unfortunately too common nowadays. These attacks seek to make a … >
IP4B signs agreement with Bell Canada to extend and strengthen its IP telephony network
IP4B, a full-service world-class provider of IP telephony and unified communications, announced today that it has reached an agreement with … >
VoIP Services: Why (and How) is IP4B Truly Unique on the Market
Every business seeks to position itself favorably on the market. In marketing, we speak of the “unique selling proposition”. Unfortunately, … >
Call Forwarding Functions on a Hosted VoIP System: What Are Some Innovating Features?
Modern hosted VoIP telephony systems offer a large number of innovating features. This blog article looks at the call forwarding … >
What Happens to Your VoIP Telephony Solution When Your Internet is Down?
IP Telephony, or VoIP, requires, as you know, an Internet connection. So, you may be wondering what happens when your … >